Send Your Wax Jacket Safely to Wax Jackets Cleaned
Choose the option that best suits you: arrange your own tracked Royal Mail postage, ask us to arrange a Royal Mail collection from your home or business, or request a ParcelForce label from Wax Jackets Cleaned.
Whichever carrier you choose, use a tracked service, retain proof of posting and make sure the parcel is handed directly to Unit K.
Three ways to send your jacket to us
You can arrange your own Royal Mail postage, ask Wax Jackets Cleaned to arrange a Royal Mail collection from your chosen address, or request our ParcelForce label service.
Royal Mail
Buy and manage your own tracked postage.
Often convenient for one compact jacket
Royal Mail offers several tracked UK parcel services. Buy postage online or purchase the service at a Post Office branch, then retain your receipt and tracking information.
- Royal Mail Tracked 24 or Tracked 48 may suit ordinary UK parcels
- A signature option can be added to eligible tracked services
- Special Delivery may be considered for higher-value eligible parcels
- Post Office branches can help customers buying postage in person
- You pay Royal Mail directly and keep your own receipt and tracking
Royal Mail Collection
Ask Wax Jackets Cleaned to arrange collection from your address.
Convenient collection from home or work
Complete the Owner Send-In Form and select the Royal Mail collection option. Tell us your preferred collection date, collection address and how many jackets you are sending.
- Pack the jacket securely and have the parcel ready for the driver
- A printer is not normally required where Royal Mail brings the shipping label
- Collections are normally requested for a weekday collection window
- Provide the correct collection address and number of jackets on the form
- The collection address does not have to be the same as your return address
- Service is subject to Royal Mail availability and current service arrangements
ParcelForce
Ask Wax Jackets Cleaned to arrange the label.
A simple fully tracked label service
Contact us before sending. We can book the ParcelForce label and send it to you electronically. Print it, attach it securely and take the parcel to a Post Office or ParcelForce depot.
- Contact Wax Jackets Cleaned before using the service
- You must have access to a printer for our emailed label
- Attach the label securely and cover or remove old labels
- Drop the parcel at a Post Office or ParcelForce depot
- Obtain proof of posting and keep the tracking reference
- Post the parcel promptly after the label is issued
Royal Mail and ParcelForce services can change. Collection bookings and label services arranged by Wax Jackets Cleaned are subject to carrier availability and current service arrangements.
Which shipping option should you choose?
The best choice depends on parcel size, convenience, value and whether you want to arrange the booking yourself.
| Consideration | Royal Mail — self-booked | Royal Mail — collection arranged by us | ParcelForce — label arranged by us |
|---|---|---|---|
| Who books it? | You book and pay Royal Mail directly. | Wax Jackets Cleaned arranges the collection after receiving your send-in details. | Wax Jackets Cleaned books the label after you contact us. |
| Best suited to | Customers happy to arrange and hand over their own tracked parcel. | Customers who would prefer the packed jacket to be collected from home or work. | Customers who want us to arrange a tracked label, including some larger parcels. |
| Printer | Not always required; postage can also be bought at a Post Office. | Normally not required where Royal Mail brings the label. | Required for the PDF label sent by Wax Jackets Cleaned. |
| Where to hand it over | Post Office or another eligible Royal Mail drop-off point. | Royal Mail collects the packed parcel from the agreed address. | Post Office branch or ParcelForce depot. |
| Tracking | Choose a tracked Royal Mail service and retain the receipt. | Collection is booked as a tracked service and confirmation is provided. | The Wax Jackets Cleaned label service is fully tracked. |
| Sending cost | Depends on the Royal Mail service, parcel size and cover selected. | Currently £10 for a Royal Mail collection arranged by Wax Jackets Cleaned. | Currently £10 to us for mainland UK; regional surcharges may apply. |
| Availability | Subject to Royal Mail’s current public services. | Subject to Royal Mail collection availability and current service arrangements. | Subject to ParcelForce availability and current service arrangements. |
| Return delivery | Normally arranged by Wax Jackets Cleaned after the work is complete. | Your return address can be different from the collection address. | From £10 mainland UK, with regional surcharges where applicable. |
Carrier limits, prices and service features can change. The carrier’s current terms at the time of booking apply.
Five steps whichever sending option you choose
The paperwork, identification and packing requirements are the same whether you post the parcel yourself, arrange a Royal Mail collection through us or use our ParcelForce label service.
Read and complete
Read the latest information sheet and complete the Owner Send-In Form with the required work, wax finish, contact details and return address.
Empty and identify
Empty every pocket. Put the completed form inside the parcel, preferably inside the garment, so the jacket can be identified immediately.
Pack securely
Use strong, weather-resistant outer packaging. Make the parcel compact without crushing the garment and seal every opening securely.
Book and hand over
Choose tracked Royal Mail postage, request a Royal Mail collection through us, or request our ParcelForce label. Follow the correct handover or collection process and retain the booking or posting proof.
Track and retain proof
Keep the tracking number, booking confirmation and receipt until Wax Jackets Cleaned has confirmed the parcel’s safe receipt.
Packing checklist and delivery address
The parcel must be addressed to Unit K and handed directly to Wax Jackets Cleaned. A carrier scan elsewhere in the mill is not proof that we received it.
Before sealing the parcel
- All pockets are completely empty
- The Owner Send-In Form is inside
- Name, phone, email and return address are complete
- The selected wax finish is clearly stated
- Every repair or alteration is described
- Old shipping labels and barcodes are removed or covered
- The new carrier label is flat, readable and securely attached
- The parcel is compact, sealed and weather resistant
The parcel must be handed directly to someone in Unit K. Wax Jackets Cleaned cannot accept responsibility for an item that a carrier leaves elsewhere without our direct receipt.
Return delivery and optional cover
When the work is complete, we contact you for payment and reconfirm the return address before dispatch.
Mainland UK from £10
The current mainland UK return charge starts from £10. Additional charges apply to some regions, islands and destinations outside mainland UK.
Royal Mail or ParcelForce may be used
The most suitable tracked return service can depend on parcel size, destination, value and current carrier arrangements.
Additional cover can be requested
Optional cover is subject to the carrier’s eligibility, exclusions, evidence requirements and claims process. Ask for it before the return shipment is booked.
Important shipping conditions
These conditions apply whether the parcel travels with Royal Mail, ParcelForce or another approved carrier.
The customer remains responsible until receipt
Keep the tracking and proof of posting until Wax Jackets Cleaned confirms that the parcel has been physically received and identified.
Carrier loss or damage
Wax Jackets Cleaned cannot accept responsibility for loss, theft, damage, delay or misdelivery caused by Royal Mail, ParcelForce or another postal operator or courier.
Collection and booked-label timing
Contact us before relying on a collection or booked-label service. Collection dates and carrier services are subject to availability, and expired or unused bookings may require rebooking or additional charges.
Regional charges
Highlands, islands, Northern Ireland and other non-mainland destinations can attract carrier surcharges. Confirm the current total before booking or paying.
Compensation and insurance
Standard compensation varies by service. Extra cover is never automatic unless specifically included or requested, and all claims remain subject to the carrier’s terms.
Accurate addressing
Customers must use the full Unit K address. The return address supplied on the Owner Send-In Form must also be complete and accurate.
Current carrier terms and prices apply
Royal Mail and ParcelForce can change services, prices, dimensions, weight limits and compensation. Check the carrier’s current information when booking. Wax Jackets Cleaned’s current website pricing applies to any shipping service booked or charged by us.
Choose the sending option that suits you
Complete the Owner Send-In Form first and pack the garment securely. You can arrange your own Royal Mail postage, request a Royal Mail collection through us, or ask Wax Jackets Cleaned to arrange a ParcelForce label.
