Owner Send-In Form for Wax Jacket Cleaning & Restoration
Download the current Owner Send-In Form or complete it online. The form tells Wax Jackets Cleaned who owns the garment, where it must be returned and exactly which cleaning, wax finish, repairs or alterations you want us to assess.
Download the document or submit the form online
Both options provide Wax Jackets Cleaned with the information needed to identify the parcel and understand the work requested.
Download the Owner Send-In Form
Open the current form in Microsoft Word or another compatible document application.
Download the document, type into it or print it, then include a completed copy inside the parcel. Keeping a copy for your own records is also recommended.
- Useful when you have Microsoft Word or compatible software
- Can be typed into before printing
- Provides a physical identifier inside the parcel
- Keep a copy or photograph before sealing the package
Complete the form on the website
Use the online version when you cannot print or open the downloadable document.
The online form sends a copy of the submitted information to Wax Jackets Cleaned. This helps us know that you intend to send a garment and provides a record of the details entered.
- No printer is required
- Suitable for phones, tablets and computers
- Allows detailed garment and repair instructions
- Still place identifying information inside the parcel where possible
It protects both the garment and the customer’s instructions
A wax jacket can require several different services. The form reduces uncertainty and helps ensure the correct item, finish, repairs and return details remain connected.
Identifies the owner
Your name, contact information and return address allow the parcel to be matched to the correct customer.
Records the service
State whether you require cleaning and re-waxing, repairs, alterations or a more involved restoration.
Confirms the wax finish
Select the finish that best matches how you use the garment after reading the latest pricing guidance.
Lists every repair
Describe each damaged cuff, lining, zip, pocket, seam or alteration rather than assuming it will be noticed.
Information to prepare
Customer and return details
- Full name
- Working email address
- Mobile number and optional landline
- Complete return or dispatch address
- Billing address where different
- Country and postcode
Garment and service details
- Number of jackets being sent
- Garment make, type, colour and approximate age
- Cleaning and re-waxing or cleaning, repair and re-waxing
- Full description of every repair required
- Chosen wax finish
- Any relevant order or purchase information
Five steps for sending your garment
Read first
Review the information sheet, current prices, wax finishes and service limitations.
Complete the form
Use the download or online version and provide accurate, complete instructions.
Empty the garment
Check and empty every pocket. Vacuum out crumbs or debris where necessary.
Pack securely
Include the form or clear identifying details, then seal the parcel in strong packaging.
Use signed delivery
Send with tracking and a delivery signature, then keep the proof until receipt is confirmed.
Read the service information before giving authority to proceed
Submitting the form and sending the garment confirms that you have read the applicable information and agree to the Wax Jackets Cleaned terms and conditions.
The garment will not return new
It will be cleaned as safely and thoroughly as practical, then professionally re-waxed by hand. Permanent staining, fading, wear or historic damage may remain.
Colour and finish can change
Some garments change colour slightly and others more noticeably. Special modern factory finishes cannot always be recreated during later aftercare.
Fresh wax can transfer
A newly re-waxed outdoor garment can transfer dressing onto upholstery, vehicle interiors and other fabrics, particularly soon after treatment.
Not every stain can be removed
The cleaning process is deliberately gentle. Most items improve substantially, but complete stain removal cannot be guaranteed without risking damage.
Courier responsibility applies
Wax Jackets Cleaned cannot accept responsibility for carrier loss, theft, delay, damage or misdelivery while a parcel is in transit.
Empty every pocket
Remove valuables, documents, coins, keys, food debris and all other contents before the garment is packed.
Supporting information and sending guidance
Frequently asked questions
Is the current download a PDF?
No. The current July 2026 download is a Microsoft Word .docx document. The online form is
available when you cannot open or print that file.
Do I still need paperwork if I complete the online form?
The online submission gives Wax Jackets Cleaned an emailed copy. Placing your name and identifying details inside the parcel remains helpful in case the outer shipping label becomes damaged.
Should I list small repairs?
Yes. List every repair or alteration you want assessed, including small areas. Do not assume that an unlisted issue will automatically be included in the requested work.
Can I change my instructions after sending?
Contact Wax Jackets Cleaned as soon as possible. Changes may be possible before work begins, but cannot be guaranteed once cleaning, repair or re-waxing is underway.
What should I do when the download does not open?
Use the online form or contact Wax Jackets Cleaned and explain the device, browser and error message. This helps us identify whether another file format should be provided.
Do I pay when completing the form?
No. Payment is normally requested after the agreed work has been completed and the garment is ready for return, unless a particular service states otherwise.
Choose the downloadable or online form
Complete every section accurately, list all requested work, empty every pocket and keep a copy of your instructions and postage evidence.
Postal and delivery address: F.A.O. Nigel Eastwood, Wax Jackets Cleaned, Goyt Mill, Unit K (Basement), Upper Hibbert Lane (Roadside), Marple, SK6 7HX, United Kingdom. Do not authorise a safe place or neighbouring post room when sending a parcel.