Wax Jacket Cleaning Information Sheet
Download the current Wax Jackets Cleaned information sheet or read it directly on the website before sending a garment for specialist cleaning, hand re-waxing, repairs, alterations or restoration.
Download the document or read it online
Both versions explain the service, wax options, current prices, repairs, postage and the conditions that apply when you send a garment to Wax Jackets Cleaned.
Download the Information Sheet
Open the current information sheet in Microsoft Word or another compatible application.
Download and save the document so you can read it before packing your garment. Printing is optional, but keeping a copy for reference is recommended.
- Useful for reading offline
- Can be saved with your Owner Send-In Form
- Contains the detailed service information
- Requires Word or another compatible document viewer
Read the Information Sheet online
Use the website version when you cannot open the document or prefer not to download a file.
The online viewer presents the key information directly on the Wax Jackets Cleaned website and is the easiest option when a device cannot open the downloadable Word document.
- No document software is required
- Works in a normal web browser
- Useful for customers using a mobile phone
- Provides an alternative when the download fails
Important details about the complete service
The information sheet brings together the points customers need to understand before giving authority for cleaning, repairs, alterations and hand re-waxing.
Wax finish choices
Understand the basic, Silk-Oil, fashion, heavy and dry-wax options, including suitability, extra charges and differences in feel and appearance.
Cleaning and re-waxing prices
Review the current garment prices, size supplements, optional extras and charges for excessive dirt or wax.
Repair guidance
See typical starting prices for zips, cuffs, linings, collars, pockets, loops and other specialist repairs.
Postage and delivery
Read the current return charges, ParcelForce option, signed-for requirement and direct-delivery instructions.
Realistic cleaning results
Learn why the gentle process cannot guarantee removal of every permanent stain without risking damage.
Colour and surface changes
Understand that fresh wax can deepen colour, create an initial sticky feel and transfer onto other surfaces.
Water resistance limitations
Read why no waxed-cotton garment can be guaranteed completely waterproof after treatment.
Customer authority and terms
Sending the garment confirms authority to complete the requested work and agreement to the applicable terms.
Five steps before your parcel leaves
Read the information
Review the full sheet, including wax finishes, prices, results, postage and limitations.
Choose the service
Decide which cleaning, wax finish, repair or alteration options you want assessed.
Complete the Owner Form
Record your contact details, return address and every requested item of work.
Prepare the garment
Empty every pocket, include identifying paperwork and use strong weather-resistant packaging.
Send it securely
Use a tracked service requiring a delivery signature and retain proof until receipt is confirmed.
A restored wax jacket will not return as a new garment
The information sheet sets realistic expectations about cleaning, colour, wax feel, water resistance, repairs and courier responsibility before work begins.
Permanent marks may remain
The process aims for the best safe result. Complete stain removal cannot be promised where stronger treatment might damage the fabric, lining or colour.
Colour may become darker
Wax is neutral and contains no coloured dye, but fresh dressing normally deepens the appearance of waxed cotton.
Fresh wax may feel sticky
Some finishes feel stickier or oilier at first. This normally settles as the garment is worn and the wax disperses.
No 100% waterproof guarantee
Re-waxing improves practical water resistance, but seams, age, wear, damage and garment construction all affect performance.
Fresh wax can transfer
Waxed jackets are outdoor garments. Dressing can transfer onto upholstery, vehicle interiors and other fabrics.
Transit remains the courier’s responsibility
Use tracked, signed-for delivery and keep evidence until the parcel is confirmed as safely received.
Forms, prices, repairs and sending information
Frequently asked questions
Is the current download a PDF?
No. The present July 2026 download is a Microsoft Word .docx file. The online viewer is
available when your device cannot open that format.
Do I have to print the information sheet?
No. You need to read and understand it, but the document itself does not have to be printed or placed inside the parcel. The completed Owner Send-In Form is the important identifying paperwork.
Is all of this information on the pricing page?
Much of it is, but the information sheet also brings together additional practical guidance about wax finishes, sending, results, repairs and conditions.
What should I do when the download will not open?
Use the online viewer. You can also contact Wax Jackets Cleaned with the device, browser and error message so the problem can be investigated.
Should I read it again if I have used the service before?
Yes. Prices, shipping arrangements, wax finishes and service conditions can change, so use the current version each time you send a garment.
Does reading the sheet replace the Owner Send-In Form?
No. The information sheet explains the service. The Owner Send-In Form records your identity, return address and the work requested for the particular garment.
Choose the downloadable or online version
Review the latest information, complete the Owner Send-In Form, empty every pocket and use a tracked service requiring a delivery signature.
Postal and delivery address: F.A.O. Nigel Eastwood, Wax Jackets Cleaned, Goyt Mill, Unit K (Basement), Upper Hibbert Lane (Roadside), Marple, SK6 7HX, United Kingdom. Do not authorise a safe place or neighbouring post room when sending a parcel.