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Complete Your Owner Send-In Form Online

Use this form before sending your wax jacket to Wax Jackets Cleaned. It records who owns the garment, where it must be returned and exactly which cleaning, wax finish, repairs or alterations you would like us to assess.

Start the Online Form Download the Word Form

Information you will need

Your contact and return details Name, email, telephone number and complete return address.

Information about your garment Make, colour, type, approximate age and current condition.

The service and wax finish required Cleaning, repairs, alterations and your chosen finish.

Every repair you want assessed Include small faults rather than assuming they will automatically be included.

Suitable for phones, tablets and computers

Your information is emailed to Wax Jackets Cleaned

UK, European and worldwide customers

Please read before completing the form

Four important sources of information

Check the latest service information, prices, wax finishes and delivery instructions before choosing the options on your form.

1 Information Sheet Read the service limitations, finish information and important garment-care guidance. 2 Prices and Wax Finishes Check current cleaning prices and compare the available wax finishes. 3 Terms and Conditions Review the terms covering the service, quotations, payment, delivery and cancellation. 4 Sending Instructions Learn how to pack, address and send your parcel using a tracked or signed-for service.

Essential expectations

The garment will not return looking new

It will be cleaned as safely and thoroughly as practical and professionally re-waxed by hand. Permanent wear or historic staining may remain.

Colour and surface feel can change

Neutral wax normally darkens fabric. Some garments may feel oily or sticky immediately after treatment.

Fresh wax can transfer

Take care around upholstery, furniture, vehicle interiors and other fabrics after re-waxing.

Complete stain removal is not guaranteed

The cleaning process is deliberately gentle to avoid causing unnecessary damage to aged material.

Empty every pocket

Remove money, keys, documents, medication, food, valuables and all other contents.

Use tracked or signed delivery

Keep your tracking information and proof of posting until Wax Jackets Cleaned confirms safe receipt.

Still place identifying information inside the parcel. Even though the online form is emailed to us, include your name, postcode and telephone number inside the package where possible. This helps identify the garment if the outer label is damaged.

Online submission

Complete every relevant section below

Give complete and accurate information. List every repair or alteration you would like assessed and check your return address carefully before submitting.

By accepting the form’s required terms field, you confirm that you have read and accept the Wax Jackets Cleaned Terms and Conditions .