Contact Wax Jackets Cleaned on WhatsApp
Send us a message, photographs of your jacket, close-ups of damage, care-label images or a completed form directly from your phone. WhatsApp is designed for convenient written enquiries and image sharing.
WhatsApp number: +44 161 484 2002. For a telephone conversation, please call the landline rather than making a WhatsApp call.
When WhatsApp is useful
WhatsApp is especially helpful when the information is easier to show than describe, or when you need to send a document without using a desktop computer or printer.
General service questions
Ask about cleaning, re-waxing, wax finishes, repairs, sending a garment or the next step in the process.
Jacket and repair photographs
Share clear pictures of the whole garment, worn areas, damaged zips, cuffs, linings, pockets or collars.
Care labels and identification
Send close, readable photographs of the care label, brand label, size label and unusual fabric information.
Forms and screenshots
Complete or edit a form on your phone, then send the file or a clear screenshot through WhatsApp.
Questions about sending
Ask about the address, packaging, ParcelForce options, international sending or how to include paperwork.
Clarifying an existing enquiry
Provide an additional photograph or detail that helps us understand an enquiry already under discussion.
Start a WhatsApp conversation
Each button opens WhatsApp with a short message already started. Add the relevant details and photographs before sending.
General wax-jacket enquiry
For questions about cleaning, odour removal, re-waxing, turnaround, prices or how the service works.
Start a general enquirySend repair photographs
Include the whole garment, clear close-ups of every damaged area and the label information.
Send repair photographsHelp with the send-in form
Ask about completing, editing, downloading or sending the Owner Send-In Form from a phone.
Ask about the formAsk about shipping
Use this for UK or international postage, ParcelForce, packing or delivery-address questions.
Ask about shippingWhat to include in your first message
A complete first message reduces the number of questions needed and helps us give more useful guidance.
Tell us what the garment is
Include the make, garment type, approximate age, colour and size where known.
Describe the main problem
Explain whether the issue is dirt, smell, mould, loss of wax, damage, staining or several problems.
Explain how the jacket will be used
Tell us whether it is mainly for fashion, everyday use, motorcycling, country wear or heavy outdoor use.
Add the useful photographs
Send the whole garment and close-ups of every important area. Photograph labels closely enough to read.
State the question clearly
Tell us whether you are asking about suitability, likely work, a rough estimate, shipping or documents.
Include at least one full-jacket photograph so the damage and the overall garment can be understood together.
Four photographs that are especially useful
You do not need professional photography. Clear daylight, a steady phone and useful angles are more important.
The whole front
Show the complete front, sleeves, length and general condition.
The whole back
Show the rear, shoulders, lower back, hem and sleeve backs.
Damage close-ups
Photograph every repair area and include a wider image showing where it sits on the jacket.
Care and brand labels
Make sure the brand, care instructions, size and fabric information are sharp enough to read.
Helpful photography tips
- Use bright natural light where possible
- Avoid very dark rooms and strong shadows
- Clean the phone camera lens first
- Hold the phone steady and check focus
- Send several useful images
- Do not apply filters that change the fabric colour
What WhatsApp photographs cannot confirm
A final repair price
A picture may not reveal hidden damage, weakened layers, access problems or previous repairs. Confirmed repair quotations normally require physical inspection.
Guaranteed stain removal
A photograph cannot establish whether a mark is removable, permanent colour loss, paint or fabric damage.
An exact final appearance
Wax generally darkens fabric, and a phone photograph may display colour inaccurately.
A 100% waterproof guarantee
Re-waxing improves water resistance, but no waxed-cotton garment can be guaranteed completely waterproof.
Any price or work discussed from photographs should be treated as provisional until the garment has arrived.
WhatsApp, telephone or email?
Best for written questions, photographs, care labels, screenshots and form files.
Message usBest for a direct spoken conversation. Use the landline rather than WhatsApp calling.
Call 0161 484 2002Useful for longer enquiries, multiple attachments or communications that need an email record.
Email Wax Jackets CleanedTell us about the jacket and attach useful photographs
Include the garment make, colour, approximate age, main problem and how it will be used. For repairs, add whole-jacket images, damage close-ups and readable label photographs.